If your Sony TV isn’t turning on, it could be due to a number of reasons such as a power issue, a problem with the remote control, an issue with the TV settings, or a malfunction in the TV itself.
Before seeking professional repair, it’s advisable to troubleshoot the problem and try some basic fixes such as checking the power source, checking the remote control batteries, or resetting the TV to its factory settings.
Continue reading the article to get detailed information on how to fix the Sony TV.
Page Contents
Troubleshooting the Issue
Check the Power Cord

To check if the power cord is the cause of the issue, follow these steps:
- Ensure that the TV is properly plugged into a wall outlet and that the outlet is functioning.
- Check the power cord for any signs of damage, such as fraying or cuts, and replace it if necessary.
- Unplug the TV and power cord, wait for a few minutes, and then plug them back in.
- Try a different electrical outlet if available.
- If the TV still doesn’t turn on, the problem may not be with the power cord and other potential causes should be considered.
Check the Power Outlet

To check if the power outlet is the cause of the issue, follow these steps:
- Ensure that the TV is properly plugged into the wall outlet and that the outlet is functioning.
- Check if any other electronic devices, such as lamps or chargers, are functioning properly when plugged into the same outlet.
- Try a different electrical outlet if available.
- If the TV turns on when plugged into a different outlet, the issue may be with the original outlet and should be checked by an electrician.
- If the TV still doesn’t turn on, the problem may not be with the power outlet and other potential causes should be considered.
Resetting the TV
To reset the TV, follow these steps:
- Disconnect the TV from the power supply and switch it off.
- After a little pause, plug it back in.
- Turn on the TV and check if the issue has been resolved.
If the issue persists, you can try a factory reset, which will erase all settings and restore the TV to its original state. These procedures can be used to reset a factory setting:
- Locate the reset button on the TV, which is usually a small button or hole on the back or bottom of the TV.
- Press and hold the reset button using a toothpick or similar object until the TV turns off and then back on again.
- Wait for the TV to restart and then check if the issue has been resolved.
Note: The reset button and the procedure to reset the TV may vary depending on the model of your Sony TV. The user handbook should be consulted for further instructions.
Check the Remote Control

To check if the remote control is the cause of the issue, follow these steps:
- Replace the batteries in the remote control.
- Point the remote control directly at the TV and press the power button.
- Try using the remote control from a different location, as the signal may not reach the TV if you are too far away or there are obstructions between the remote and the TV.
- Try using the power button on the TV itself to turn it on.
- If the TV turns on using the power button on the TV itself, but not with the remote control, the issue may be with the remote control or the remote sensor on the TV.
- Try using a different remote control or a universal remote if available to see if the problem lies with the original remote.
- If the TV still doesn’t turn on with a different remote or the power button on the TV, the issue may not be with the remote control and other potential causes should be considered.
Check the Batteries
To check if the batteries are the cause of the issue, follow these steps:
- Locate the battery compartment on the remote control.
- Remove the old batteries and check if they are dead or leaking.
- If the batteries are dead or leaking, replace them with new batteries of the same type and size.
- Reinsert the batteries into the remote control and close the battery compartment.
- Point the remote control directly at the TV and press the power button.
- If the TV turns on using the remote control, the issue may have been with the batteries.
Resetting the TV to Factory Settings
To reset the TV to its factory settings, follow these steps:
- Turn on the TV.
- Locate and access the settings menu. This can usually be done by pressing the HOME or MENU button on the remote control.
- Navigate to the “Initial Setup” or “Settings” section and find the “Factory Data Reset” option.
- To restore the TV to its default settings, adhere to the on-screen directions. This may require confirming the reset, entering a password, or navigating through multiple menus.
- After the TV has finished resetting, it’ll restart automatically.
- Check if the issue has been resolved.
Note: The method to reset the TV to its factory settings may vary depending on the model of your Sony TV.
Contact Customer Support
If the steps to troubleshoot the issue with your Sony TV have not resolved the problem, you may need to contact customer support for further assistance.
You can contact Sony’s customer support in the following ways:
Visit Sony | Visit the Sony support website and select your product to find a list of support options, including phone support, live chat, and email support. |
Call Sony | Call the Sony support hotline for your region, which can be found on the Sony support website. |
Send an email to the Sony support team through the contact form on the Sony support website. |
The following details should be available when calling customer service:
- The model number and the serial number of your TV.
- A thorough explanation of the problem you’re having.
- Any troubleshooting steps you have already taken?
Customer support can provide additional troubleshooting steps, suggest a repair, or schedule a service appointment if necessary.
FAQs
Why Won’t My Sony TV Turn On?
There could be several reasons why a Sony TV won’t turn on, including issues with the power cord or outlet, the remote control, the batteries, or a software malfunction.
Check the power cord and outlet, replace the batteries in the remote, reset the TV to its factory settings, and try using a different remote to see if the issue can be resolved.
How Can I Restore the Factory Settings on My Sony TV?
To reset your Sony TV to factory settings, turn on the TV and access the settings menu. Navigate to the “Initial Setup” or “Settings” section and find the “Factory Data Reset” option.
Reset the television, according to the on-screen directions.
How Do I Pair My Remote Control With My Sony TV?
To pair a remote control with a Sony TV, turn on the TV and press the HOME button on the remote. Navigate to the “Settings” section and select “Remote Control.”
Follow the on-screen instructions to pair the remote with the TV.
How Do I Update the Software on My Sony TV?
To update the software on your Sony TV, turn on the TV and access the settings menu. Navigate to the “Settings” section and find the “Software Update” or “System Update” option.
Follow the on-screen instructions to check for and install any available software updates.
What Do I Do if My Sony TV Screen Is Blank?
If the screen on your Sony TV is blank, check the power cord and outlet, replace the batteries in the remote, reset the TV to its factory settings, and try using a different remote to see if the issue can be resolved.
If the problem persists, the TV may need to be repaired or serviced.
Conclusion
- In conclusion, if you are having issues with your Sony TV not turning on, there are several steps you can take to troubleshoot the problem.
- Check the power cord and outlet, replace the batteries in the remote, reset the TV to its factory settings, and try using a different remote.
- If these steps don’t resolve the issue, you can contact Sony’s customer support for additional assistance.
- Remember to have the model and serial number of your TV, a detailed description of the issue, and any troubleshooting steps you have already taken readily when you contact customer support.
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- Why Is Your Smart TV Flickering? (Explained)
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FAQs
Quick Fix: Sony TV Won't Turn On? Here's the Solution!? ›
Check the power cord and outlet, replace the batteries in the remote, reset the TV to its factory settings, and try using a different remote. If these steps don't resolve the issue, you can contact Sony's customer support for additional assistance.
How do I reset my Sony TV that wont turn on? ›- Press (Quick Settings button) → Settings → System → Restart → confirm Restart.
- Press HOME → navigate to Settings → About → Restart → Restart.
- Press HOME → navigate to Settings → Device Preferences → About → Restart → confirm Restart.
Check the power cord and outlet, replace the batteries in the remote, reset the TV to its factory settings, and try using a different remote. If these steps don't resolve the issue, you can contact Sony's customer support for additional assistance.
How do I fix an unresponsive Sony TV? ›Unplug the TV power cord from the electrical socket. Press and hold the Power button and Volume Down (-) buttons on the TV (not the remote), and while holding the buttons, plug the power cord back in. Continue to hold the buttons down until a green LED light appears near the Sony logo on the TV front.
How do I force start my Sony TV? ›Press the power button on the TV to display the operation menu, select [Restart] in the menu, and then press and hold the power button to restart the TV.
How do you power reset Sony TV? ›- Turn off the TV. ...
- Unplug the TV power cord from the electrical outlet.
- Let the television remain without power for 60 seconds.
- Plug the power cord back into the electrical outlet. ...
- Turn on the TV.
Power-cycle your Sony TV
“Power-cycling” a device simply means turning it off, and then turning it back on again. And while this fix will seem silly to most, it is the MOST common way to fix the blinking red light issue you're experiencing with your Sony TV.
The TV power button is located on the underside of the TV. Look for the button to the right of the SONY logo, on the bottom of the TV. Press and hold the power button (located at the center) for at least three seconds, and TV will turn on or off.
What is quick start on Sony TV? ›You can activate the Quick Start setting to reduce the start-up time of the TV. This setting reduces the data-reading time, enabling the TV's functions (such as Discover) to be used immediately after the TV is turned on. However, be aware that the standby power consumption will increase.
How do I fix my Sony TV when the screen goes black? ›Select System → Retail mode settings → Picture reset mode. Select Device Preferences → Retail mode settings → Picture reset mode. Select Retail mode settings → Picture reset mode.
Why is my Sony TV blinking red and not turning on? ›
There are several reasons why your Sony Bravia TV's LED may be flashing. A blinking red light typically signals an issue with the backlight or a faulty inverter board, while a red light blinking 4 times may indicate that you have an overheating issue with components on either the t-con or main board.