How to Resolve the SimpliSafe Wireless Interference Detected Issue - Travelling Apples (2025)

How to Resolve the SimpliSafe Wireless Interference Detected Issue - Travelling Apples (1)

As an expert in home security systems, I’ve come across a common issue that many SimpliSafe users face: wireless interference detected. This problem arises when the signal between the SimpliSafe base station and its sensors gets disrupted by external factors. It can be frustrating to deal with, but understanding the causes and possible solutions can help resolve this interference issue.

SimpliSafe Wireless Interference Detected

Wireless interference can be a frustrating issue to deal with, especially when it affects the performance of your SimpliSafe system. Understanding the common causes of wireless interference is essential in troubleshooting and finding solutions. Here are a few factors that can contribute to wireless interference:

  1. Neighboring Devices: The presence of other electronic devices operating on similar frequencies can interfere with your SimpliSafe system’s wireless signals. These devices include Wi-Fi routers, cordless phones, baby monitors, and even microwave ovens.
  2. Physical Obstacles: Walls, furniture, appliances, or any physical barriers between your SimpliSafe sensors and the base station can weaken or obstruct the wireless signals. Thick walls or metal structures are particularly notorious for causing signal degradation.
  3. Distance: If your SimpliSafe sensors are located far away from the base station, it may lead to weak signals and potential interference issues.

Effects of Wireless Interference on SimpliSafe Systems

When wireless interference occurs in your SimpliSafe system, you may experience various undesirable effects that could compromise its functionality and reliability:

  • False Alarms: Interference from external devices can trigger false alarms in your security system due to signal disruption or miscommunication between components.
  • Delayed Notifications: Weak signals caused by interference may result in delayed notifications being sent to your smartphone or monitoring service during critical events.
  • Unreliable Communication: In severe cases of wireless interference, communication between sensors and the base station might become unreliable or completely disrupted.

How to Identify and Resolve Wireless Interference Issues

If you’re encountering wireless interference with your SimpliSafe system, here are some steps you can take to identify and resolve these issues:

  1. Check Signal Strength: Use the SimpliSafe mobile app or keypad display to check the signal strength between each sensor and the base station. If any sensor shows a weak signal, consider repositioning it closer to the base station or using a range extender if available.
  2. Move Interfering Devices: Identify and relocate any electronic devices that are potentially causing interference. Keep wireless routers, cordless phones, or other devices away from your SimpliSafe components.
  3. Optimize Placement: Ensure that there are no physical obstacles obstructing the signals between sensors and the base station. Adjust their positions to minimize obstructions and maximize signal strength.
How to Resolve the SimpliSafe Wireless Interference Detected Issue - Travelling Apples (2)

Common Causes of Wireless Interference

Wireless interference can be a frustrating issue, especially when it comes to security systems like SimpliSafe. If you’ve encountered the message “SimpliSafe wireless interference detected,” there are several common causes that could be disrupting the signal. Understanding these causes can help you troubleshoot and resolve the issue effectively.

  1. Distance from the Base Station: The distance between your SimpliSafe devices and the base station can play a significant role in wireless interference. When devices are too far away, the signal may weaken or become unstable, leading to interference errors. Ensure that your devices are within a reasonable range from the base station to maintain a strong connection.
  2. Physical Obstacles: Physical obstructions such as walls, furniture, or appliances can obstruct wireless signals and cause interference. These obstacles absorb or reflect radio waves, affecting the overall signal strength between devices. Consider repositioning your SimpliSafe components to minimize obstructions and improve signal quality.
  3. Electronic Devices: Other electronic devices operating on similar frequencies can interfere with your SimpliSafe system’s wireless signals. Common culprits include Wi-Fi routers, cordless phones, baby monitors, microwave ovens, and even neighboring security systems. Try adjusting channels on your router or relocating conflicting devices away from your SimpliSafe equipment.

By familiarizing yourself with these common causes of wireless interference, you can take proactive steps to address the issue and optimize the performance of your SimpliSafe security system. Remember, troubleshooting may require a combination of approaches, including adjusting device placement, minimizing obstructions, and optimizing your wireless network settings.

How to Resolve the SimpliSafe Wireless Interference Detected Issue - Travelling Apples (3)

Chris Appleford

Chris Appleford is a Nomadic Traveler. He goes to different parts of the country and tries to share his experiences with others. Also, he assists people in selecting hotels to stay in, things to do in selected areas, and expressing arts and culture.

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How to Resolve the SimpliSafe Wireless Interference Detected Issue - Travelling Apples (2025)

FAQs

How to fix wireless interference detected in SimpliSafe? ›

You may be able to resolve the issue using the following steps:
  1. SimpliSafe® sensors and components communicate at a lower frequency. ...
  2. Start by looking for devices that were recently installed. ...
  3. Once you have identified a potential cause of interference, try moving the Base Station away from them, to reduce their effect.

What does wireless interference mean? ›

WiFi interference is when other wireless signals and devices disrupt or interrupt your WiFi signal. This can happen due to various reasons, such as other WiFi networks nearby, microwave ovens,PIRs and Bluetooth devices.

How do I get out of SimpliSafe test mode? ›

Press the left arrow to exit Test Mode. If you have a professional monitoring plan, you will receive a phone call confirming the test. Use the same method to turn off your alarm, whether it's in Home or Away Mode.

How do I reset my SimpliSafe Base Station? ›

How do I reset SimpliSafe?
  1. Unplug the base station.
  2. Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.
  3. Remove one battery for at least 10–15 seconds before putting it back in.
  4. Put the battery cover back on.
  5. Plug the base station in and wait a minute or two for a new connection.

How do I get rid of wireless interference? ›

10 tips to help improve your wireless network
  1. Choose a central location. ...
  2. Move your router off the floor. ...
  3. Replace your router's antenna. ...
  4. Reduce wireless interference. ...
  5. Replace your device wireless card-based network adapter. ...
  6. Add a wireless repeater. ...
  7. Change your wireless channel. ...
  8. Update your firmware or network adapter driver.

How do I troubleshoot Wi-Fi interference? ›

How to troubleshoot:
  1. Try moving the wireless device to a different location. ...
  2. Some wireless devices, like WiFi routers or signal boosters, have adjustable antennas. ...
  3. Don't place WiFi routers behind picture frames or the middle of bookcases. ...
  4. NEVER put your router in a Faraday Cage.
  5. Add a WiFi extender to your network.
Feb 24, 2021

What are the three main causes of Wi-Fi interference? ›

What causes WiFi interference? There are several things that can cause WiFi interference, including other electronic devices, physical obstructions, and competing networks.

Which of the following devices can cause wireless interference? ›

Interference causing devices:
  • Microwave ovens.
  • Cordless phones.
  • Bluetooth devices.
  • Wireless video cameras.
  • Outdoor microwave links.
  • Wireless peripherals.
  • PDAs, cellphones.
  • Zigbee - Wireless personal area network technology.
Sep 20, 2023

What are the 4 points of wireless interference? ›

Interference Sources
Interference SourceImpact
Wireless game station remotesLOW
Wireless printersMEDIUM
Non-Wi-Fi Wireless video camerasHIGH
Older microwave ovensMEDIUM
2 more rows

What is secret mode on SimpliSafe? ›

Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting.

How do I reset my SimpliSafe sensor? ›

To do this:
  1. Slide the sensor off its' bracket by pushing it towards the wall and up.
  2. Remove the battery from the Motion Sensor.
  3. Wait 15 seconds, then reinstall the battery again.
  4. Then, test the Motion Sensor by placing your system into Test Mode using your Keypad.
  5. Press and release the button on the Motion Sensor.

How do I check signal strength on SimpliSafe? ›

Tap on the Cameras tab. Select the gear icon in the upper right corner. Choose the camera you wish to test the signal of. Click on Connection Check and follow the on-screen prompts to test your signal and upload speeds.

What is wireless interference SimpliSafe? ›

"Wireless Interference Detected" means just that - that there's another wireless signal that could potentially get in the way, or even drown out, the signals on your SimpliSafe system. In this case, we're talking about the connection between the sensors and your Base Station (the tower).

How to refresh SimpliSafe Base Station? ›

To reset the Base Station:
  1. Unplug the power cord from the Base Station and use a Phillips Head screwdriver to remove the screw below the plug.
  2. Remove the bottom cover and remove one battery from the Base Station.
  3. Wait 30 seconds.
  4. Reassemble the Base Station by inserting the battery, cover, and the power cord.
Mar 5, 2024

What happens if I unplug my SimpliSafe Base Station? ›

If it's unplugged or the power goes out, the 24-hour backup battery keeps you covered. With a monitoring plan, it will alert the professional monitoring centre and they will request police dispatch upon video verification.

How do I reset my SimpliSafe motion sensor? ›

To do this:
  1. Slide the sensor off its' bracket by pushing it towards the wall and up.
  2. Remove the battery from the Motion Sensor.
  3. Wait 15 seconds, then reinstall the battery again.
  4. Then, test the Motion Sensor by placing your system into Test Mode using your Keypad.
  5. Press and release the button on the Motion Sensor.

How do I reset my SimpliSafe wireless outdoor camera? ›

You can reset your camera by following these steps:
  1. Look for the Pairing button on the back of the Outdoor Camera.
  2. Press and hold that button for 16 seconds.
  3. When your release, the camera should reboot.
  4. You can then reinstall the camera like new in the SimpliSafe app.
Nov 8, 2022

Why is my SimpliSafe sensor not detecting? ›

We typically see this happen for one of two reasons: The battery within your Entry Sensor needs to be replaced. The Entry Sensor is too far away from the Base Station and is unable to communicate from its current location effectively.

What causes SimpliSafe sensors to go offline? ›

If your Entry Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Entry Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.

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